Online Retail Training


Retail Sales & Customer service Seminar

Refresher in Customer Service… Are you ready ?

  • foundational reminders of customer service
  • A review of the sales process
  • Overview and attention new media will be considered ( online shopping & social media)
Session 1 :February 18th 2014 10am – 12 pm (2 hours)

Session 2: February 20th 2014 2pm – 4 pm (2 hours)

Location :RetailCare officelevel One 240 Chapel Street, Prahran 3181

call (03) 9514 9699

Session cost is $159 inc GST with early bird rate of $129 inc GST if booked and paid by 28th January 2014
Bonus :All early bird registrations get a free copy of the Retail Sales and customer service (volume 1) – signed by the Author Carlo G Santoro
Book Now



About Us

Online Retail Training is the best business training partner that a retailer could have !

Who should do it?

The Certificate 1& 2 Retail Customer Service courses are designed specifically for the following groups of people.

Course Outlines

In an easy-to-read format, our courses take the student through a logical progression from the basic principles of customer service.