Online Retail Training

News

  • No need to wait in line! August 16, 2017
    Crew Collective & Café and Koomi have developed a technology that enables it. Compliant with MEV, it’s a first in Quebec. Customers can now get ahead by ordering online via a website, an iPhone or Android app. Just choose what you like from an online menu and pay for your order. The order is saved in the admin panel and is pushed directly to the point of sale and the MEV receipt is printed automatically. This new feature will streamline customers on the go and save Crew’s team time. Koomi will be rolling this ...
  • REVTECH To Host “Tech Trends in Grocery” on Aug. 24 in Dallas August 16, 2017
    DALLAS – Aug. 16, 2017 – REVTECH , a Dallas-based seed fund and venture accelerator focused on early-stage retail startups, today announced its inaugural “Tech Trends in Grocery” event, scheduled for Aug. 24 in Dallas. The one-day event will be filled with insights from grocery industry experts, and attendees will have the opportunity to network with grocery and retail thought leaders and the REVTECH network of mentors and participants. “Grocery is the hottest topic in retail industry today,” said David Matthews, managing director, REVTECH. “Amazon’s bold acquisition of Whole Foods, combined with Lidl’s entry into the U.S. market and Aldi’s ...
  • AccuStore Scorecards Up For CSP Retailer Choice Best New Product August 16, 2017
    Clearwater, FL, August 16, 2017 – AccuStore’s new store scorecard feature has been selected by CSP magazine as a finalist for their 2017 Retailer Choice Best New Product Contest. The AccuStore app simplifies store audits for convenience retailers by giving them an objective, customizable scoring system along with the ability to quickly add and share photos. “The scorecard functionality sets the bar for quality and efficiency,” said Brandon Lederer, AccuStore Product Manager. “The AccuStore app’s ability to capture grades for foodservice, cleanliness or store performance on a numerical scale helps our customers drive better store-level analytics for comparison,” ...
  • DNP Showcases Photo Printing Solutions for Retail Industry at NACDS Total Store Expo 2017 August 16, 2017
    CONCORD, North Carolina – At NACDS Total Store Expo 2017, DNP Imagingcomm America Corporation (booth #1648) will showcase its award-winning photo printing solutions for the retail environment. This will be the first time DNP exhibit at the show, which runs from August 20th – 22nd.    Among its latest product introductions being shown at NACDS TSE 2017, DNP will feature its new IDW500™ Passport and ID photo solution. The complete image capture and printing system is designed to produce passport and ID photos that are automatically evaluated and formatted to comply with government requirements for the USA and many other countries’ passport ...
  • APG Cash Drawer Invests in New Automation Technology at its European plant August 16, 2017
    Newhaven, UK — 16th August 2017 – APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announced today the investment of $1 million in automation at its European headquarters & manufacturing plant in Newhaven. The new manufacturing technology signifies APG’s commitment to quickly deliver the latest cash drawer & cash management technology to retailers in Europe and beyond. APG Cash Drawer invested in a new Salvagnini P4 Lean Panel Bender providing fully automated setting and folding of steel to produce cash drawer parts at its EMEA plant. Phil Gibbs, Director of Operations, explained: “The advances in the ...
  • Amazon Prime Day 2017: The Inside Story on Consumer Sentiment August 16, 2017
    NEW YORK, August 16, 2017 /PRNewswire/ -- Periscope® By McKinsey , a suite of solutions focusing on price, promotion, assortment, sales and marketing optimization to achieve sustainable revenue growth, today announced the findings of research it carried-out following this year's Amazon Prime Day - the third and largest sales event yet in company's history. Periscope conducted online research with US shoppers to explore their attitudes, actions and behaviors in relation to Amazon Prime Day 2017. When asked if they shopped for Amazon Prime Day deals on 11 July 2017, 36% of respondents confirmed they had made a ...
  • PurCotton Teams with Oracle Retail to Support Aggressive Annual Growth August 16, 2017
    REDWOOD SHORES, Calif., Aug. 16, 2017 /PRNewswire/ -- Today, Oracle announced that PurCotton has deployed Oracle Retail Merchandise Operations Management Suite, Oracle Retail Planning and Optimization and Oracle Retail Insights to support the growth of its retail business. As a wholly-owned subsidiary of Winner Medical Group Inc., PurCotton inherits the parent company's 20-year technology and manufacturing expertise in medical-grade cotton-based products. PurCotton is devoted to providing safe, comfortable and eco-friendly cotton products to meet consumer needs with a focus on quality life, mother and baby care, feminine care and medical care. Since its founding in December of 2009, ...
  • [24]7 AI-Powered Virtual Agent Now Available for both Speech and Digital Channels August 16, 2017
    SAN JOSE, Calif., Aug. 16, 2017 /PRNewswire/ --  [24]7 , a global leader in intent-driven customer experience solutions, announced the availability of [24]7 AIVA , an AI-powered Virtual Agent that empowers enterprises to build once and deploy across any self-service channel. Built on [24]7's common technology platform for both self-service and assisted channels, [24]7 AIVA enables companies to better anticipate and act on consumer intent across channels, in order to provide a more personalized, predictive and effortless customer experience. Customer journeys take place across both voice and digital channels and often include both self-service and assisted service. [24]7 ...
  • $18.99 Billion Retail Automation Market 2017 by Type, Implementation, End User and Geography - August 16, 2017
    The "Retail Automation Market by Type (PoS, Barcode and RFID, ESL, Camera, AGV, ASRS, Automated Conveyor), Implementation, End User (Hypermarkets, Supermarkets, Single Item Store, Fuel Stations, Retail Pharmacies) and Geography - Global Forecast to 2023" report has been added to Research and Markets' offering.  The retail automation market is expected to grow at a CAGR of 10.96% between 2017 and 2023 to be valued at USD 18.99 Billion by 2023. The growth of this market is being propelled by the growing deployment of self-automated technologies by retail end users such as supermarkets, hypermarkets, and single item stores. Implementation of retail technologies helps retailers to enhance the shopping experience for customers by reducing the checkout time and providing more personalized services at the stores. Ability ...
  • Waterproof Receipt Printers Worth The Investment For POS October 21, 2016
    If electronic equipment can be waterproof, then shouldn’t it be? You can even buy a waterproof cell phone now (no more drying out your phone in a bed of rice hoping for the best). It makes you wonder why someone hasn’t invented a waterproof receipt printer yet, but the news is good: several companies have. Waterproof, or water "resistant" printers are now available from several name brand companies who have are leaders in manufacturing point of sale equipment. Depending on the environment in which you conduct your business, ...
  • Amazon Adds Instant Pickup - Noteworthy Articles (updated 8-15-17) April 6, 2017
    These POS related articles are from various publications and noteworthy enough that we put them on the front page.   Retail Is In 'Panic Mode' Says Dick's Sporting Goods CEO - CNBC (08/15/17) Amazon Adds Instant Pickup In US Brick-and-mortar Push - Reuters (08/15/17) Vantiv Seals $10.4 billion merger with Worldpay - CNBC (08/09/17) Worldpay Gets Second Deadline Extension For Vantiv Deal - Reuters (08/08/17) Outraged Sellers say Amazon's new refunds policy will 'crush' small businesses - CNBC (08/03/17) Toast Raises $101 Million To Win Or ...
  • Alipay Partners With Yelp August 15, 2017
    New York, August 15, 2017 – Alipay, one of the world’s leading digital payment platforms, and Yelp Inc., the company that connects consumers with great local businesses, have partnered to bring Yelp’s local content to millions of Chinese travelers directly within Alipay’s mobile lifestyle app. With today’s beta launch, any of Alipay’s more than 520 million users visiting New York City, Los Angeles, Las Vegas and San Francisco can now easily discover, plan, make reservations and share authentic experiences at any local business using Yelp’s rich content. Additional cities and countries will be added in 2017. “Our partnership with Yelp expedites ...
  • Como Brings Enterprise-Level Customer Engagement to Every U.S. Brick-and-Mortar Business July 19, 2017
    NEW YORK, July 19, 2017 – Como ( www.como.com ), a global leader in cloud-based customer engagement solutions, has expanded its product offering with the launch of Como Sense Express, which gets businesses set up fast with personalized loyalty programs, a branded mobile app, and actionable data and BI. The POS-integrated product is an entry-level version of the full Como Sense customer engagement and loyalty platform, which is proven to deliver results including a 48% increase in monthly purchase frequency. “Until now, restaurant owners and small retailers have found it difficult to run their own loyalty program. They typically employ ...
  • Como and Preoday partner to offer integrated customer engagement and online ordering August 10, 2017
    LONDON, August 10th, 2017 – Como ( www.como.com ), a global leader in customer engagement solutions, and Preoday ( www.preoday.com ), an online and mobile ordering technology company, today announced a new strategic partnership to provide integrated customer engagement and online pre-ordering solutions to their clients. The partnership will provide clients with a combination of Preoday’s white-label platform for online and mobile ordering facilities and Como’s end-to-end customer loyalty and engagement solutions. The partnership will help pubs, restaurants and coffee shops engage with their customers and avoid lengthy queues. “For businesses looking to compete in this rapidly changing industry, ...
  • Fred & Ricky’s Plant Delicious Foods Begins Online Ordering & Nationwide Delivery August 15, 2017
    ST. LOUIS, Aug. 15, 2017 /PRNewswire/ -- Fred & Ricky's Plant Delicious Foods today announced the launch of their online ordering and delivery service.  Using Fred & Ricky's new vegan meal delivery service, anyone in the continental United States can have Fred & Ricky's meals delivered direct to their doors from www.fredricky.com , with no commitment or membership fees. Fred & Ricky's makes delicious ready-to-eat foods 100% from plants, with many gluten free options - great for eating on the go, ...

About Us

Online Retail Training is the best business training partner that a retailer could have !

Who should do it?

The Certificate 1& 2 Retail Customer Service courses are designed specifically for the following groups of people.

Course Outlines

In an easy-to-read format, our courses take the student through a logical progression from the basic principles of customer service.